DEJA is full-service residential property management, built on smart systems and a responsive local team — so your unit stays occupied, your tenants renew, and you always know exactly where things stand.
Vacancies are lasting longer and rents have eased. That makes vacancy and turnover the single biggest financial risk you carry as an owner — and shrinking them is exactly what full-service management does.
These aren't aspirations. Every one of them is written into the management agreement we sign with you.
Owner and tenant questions answered the same business day — usually much sooner.
Every request acknowledged within four business hours. Emergencies handled immediately.
Complete applications screened and decided within 48 hours — fair, consistent, by the book.
Live access to statements, documents and activity, plus a plain-language monthly briefing you'll actually read.
Every fee disclosed up front. Repairs billed at cost — never a hidden markup.
Proactive pricing and marketing to fill fast, and active retention to keep good tenants renewing.
The technology isn't the point — what it gives you is: faster answers, fewer surprises, and total visibility.
The moment a lead or a tenant reaches out, our system replies in seconds — then a real person follows up. No lead lost, no tenant left waiting.
Issues are sorted by urgency the second they're reported, routed to vetted local trades, and kept within the spending limits you set — with photos and at-cost invoices logged automatically.
Rent in, repairs done, renewals coming up — you get proactive updates as things happen, and a clean monthly statement without ever having to ask.
We manage homes throughout Greater London and surrounding towns.
Not sure if you're in our area? Ask — we'll tell you straight.
DEJA is Derek Emanuel and Johanna Andrea — the DE and JA in the name. We started DEJA because the management we'd seen left owners in the dark: slow replies, hidden fees, no real sense of what was going on. The name says the rest. Déja — the feeling of already knowing. With us, you always do.
We don't post a one-size-fits-all rate, because your property isn't one-size-fits-all. Here's what we promise instead: every fee laid out clearly in your proposal before you sign a thing, repairs billed at cost, and no charge you didn't see coming.
Get your proposalTell us about your property. We'll come back fast — usually within the hour — with a clear, no-pressure proposal.
Expect a reply within the hour with your proposal. (See? You'll never wonder what's happening.)